FAQs - Frequently Asked Questions

LuxLove Gifts

Here you'll find the answers to the most common questions our customers have!

Shipping Information

🔵 Shipping Cost: We offer FREE SHIPPING on all U.S. orders. International orders may be subject to standard shipping fees, duties, and taxes depending on destination.

🕑 Shipping Times:

Note: Orders ship within 24 hours from Tampa, FL. Typical delivery: 2-5 business days via USPS/UPS/FedEx with tracking included.

🇺🇸 USA: 2-5 Business Days

🇨🇦 Canada: 4-10 Business Days

🇬🇧 UK & EU: 2-7 Business Days

🇦🇺 Australia/NZ: 5-15 Business Days

🌍 Rest of World: 5-20 Business Days

⚠️ Note: Delivery times are approximate post-dispatch and may vary due to external factors. Exact delivery dates cannot be guaranteed.

Contact us at support@luxlovegifts.com if you have any other questions and our friendly team will reply as soon as we can! :)

Our Guarantee To You

Shop with confidence at LuxLove Gifts!

Enjoy a hassle-free 30-day return policy on all items, if your purchase arrives damaged or with a manufacturing error, we'll replace it free of charge.

Your satisfaction is our top priority—guaranteed with every order.

Love It... Or Your Money Back

No risk. No hassle. Just a gift she'll treasure forever.

What Makes LuxLove Gifts Special?

✔ Made in Tampa, Florida 

✔ Handcrafted Sparkling Necklace

✔ Luxury LED Mahogany Style Box

✔ Personal Heartfelt Message Card

✔ Lifetime Warranty

✔ Fast & Free Shipping

✔ Won't tarnish or break – Lasts for years

✔ 30-Day Money Back Guarantee

✔ 15,000+ verified happy customers

Is this good quality? Will it last?

Made with premium 14k/18k gold plating on high-quality metal—nickel-free, hypoallergenic, and resistant to tarnish. Expertly handcrafted in Tampa, Florida, and backed by a Lifetime Warranty. Designed to shine beautifully for years to come.

Will this work for my daughter's age?

Yes—ages 10 to 40+. Timeless message resonates at any age. Adjustable chain (18"-22") ensures perfect fit for everyone.

What occasions is this good for?

A: Perfect for any occasion: Birthday, Christmas, graduation, college send-off, wedding, milestone birthdays (13, 16, 18, 21), or "just because." Anytime you want her to feel loved.

Can I track my order?

Yes! Tracking number sent via email within 24 hours. Track real-time through USPS/UPS/FedEx until delivery.

What payment methods do you accept?

All major credit cards, PayPal, Apple Pay, Google Pay. Bank-level 256-bit SSL encryption protects your information securely.